We aim to collect all client payments as quickly, fairly and efficiently as possible. Here are the policies we follow for client payments and our late payments policies.

1. 91 Digital LLC – BuildUp Bookings requires payment for all services within 15 days of the date of the invoice.
2. Invoices will be sent via email to the client’s designated billing contact. It is the client’s responsibility to ensure that the company has the correct billing information on file however we are able to update any billing contacts in our portal with an email to [email protected] with [email protected].
3. The company accepts payment by check (refer to the invoice for the updated mailing address) or through our online payment portal (Freshbooks).
4. If a payment is more than 30 days late, the company reserves the right to stop providing services until the outstanding balance is paid in full.
5. If a payment is not received within 45 days of the invoice date, the company may charge a late fee on the outstanding balance.
6. The company reserves the right to change its payment terms at any time, but will provide advance notice to clients of any changes.
7. Any disputes regarding invoicing must be submitted in writing to the company within 30 days of the invoice date. The company will review and respond to any disputes within 5 business days: email [email protected] with “Invoice dispute” in the subject line.